Shipping Policy
Dawn Sagees Shipping Policy – Delivered with Gentle Precision
At Dawn Sagees, shipping is part of the experience of grace. Just as each item is crafted with care, we make every effort to ensure your order reaches you safely, beautifully, and on time.
Our shipping practices reflect our values: thoughtfulness, transparency, and quiet reliability.
Processing Time
Once you place your order, we begin preparing it within 1–3 business days. This allows time for:
Final garment checks
Secure, low-waste packaging
Personalized touches, when applicable
We ship Monday through Friday, excluding major holidays. Orders placed over weekends are processed the following business day.
Shipping Methods & Delivery Estimates
We currently offer the following tiers:
Standard Delivery: 7–12 business days
Priority Shipping: 4–7 business days
Express Options (when available): 2–4 business days
Actual shipping time may vary based on your destination and local courier conditions.
Tracking Your Order
You’ll receive a shipping confirmation email with your tracking number as soon as your parcel leaves our studio. We encourage you to monitor the delivery status and reach out if anything appears unusual.
If you haven’t received tracking information within 3 business days, please contact us at [email protected] so we can assist promptly.
Shipping Costs
Shipping charges are calculated at checkout based on:
Delivery location
Parcel weight
Selected delivery speed
From time to time, we offer free shipping promotions, so we recommend subscribing to our newsletter for updates on seasonal offers.
Eco-Conscious Packaging
We believe beauty and sustainability belong together. That’s why your items arrive in recyclable, minimalist packaging, designed to protect the garment without excess waste.
Soft tissue, reusable garment sleeves, and biodegradable mailers are our standard. Because elegance begins with intention—even in a box.
International Shipping
We are proud to serve a global community of customers. For international orders:
Customs duties or import taxes may be incurred based on your country’s policies
Final delivery may be completed by a local postal service
Please understand that we are not responsible for these charges but are happy to assist with documentation or questions.
Delivery Issues
If your order arrives damaged or appears to be lost, we’re here to help. Please contact us within 7 days of expected delivery to initiate a resolution.
We will coordinate with our logistics partners and explore replacement or refund options depending on the issue.
Shipping is Not Just Logistics—It’s Our Signature
Every parcel that leaves our hands is a quiet promise: that what you receive will bring delight, comfort, and beauty. If something falls short, we will make it right.
Thank you for welcoming our designs into your wardrobe and your world.